Age and kids policy: family rules, pool supervision and room details
Madonna Inn is an all-ages hotel: children of all ages are welcome, but the adult who checks in must be 18 or older and assume responsibility for the reservation. Children under 18 must be supervised by an adult while using the pool or fitness facility; the Terrace Pool is gated and requires a room key for access.
In this guide
Check-in, who can book and ID requirements
The guest who checks in must be at least 18 years old and assumes liability for the booking. Guests will need a government-issued photo ID and a credit card (or authorized debit/cash deposit) at check-in.
Standard check-in is after 4:00 PM and check-out is before 12:00 PM (noon). The front desk is staffed 24 hours a day if you need assistance outside those times.
- Check-in age: 18+ for the person checking in
- ID & payment: photo ID and a credit card required at check-in
- Front desk: staffed 24 hours
| Policy item | What to expect |
|---|---|
| Check-in time | After 4:00 PM |
| Check-out time | Before 12:00 PM (noon) |
| Responsible guest age | 18 years or older must check in |
Age policy and family welcome
Madonna Inn is marketed as a family-friendly property and welcomes guests of all ages. The property offers kid-friendly menu items and on-site activities that families commonly use.
There are no adults‑only towers or sections listed; families may book any of the individually themed rooms and suites. If you have specific safety concerns (for example, rooms with exterior balconies), the hotel recommends contacting them directly before arrival.
- Children of all ages are welcome to stay
- No adults-only guest room areas were found in public listings
- For rooms with balconies, patios or terraces consult the hotel if you have safety concerns about young children
| Room (example family options) | Beds | Notes |
|---|---|---|
| Imperial Family Room | 1 King Bed and 1 Double Bed | Good for a small family |
| Pick & Shovel Room | 1 King Bed, 2 Double Beds and 3 Twin Beds | Large multi-bed layout for bigger groups |
| Harvard Square Room | 2 King Beds and 3 Twin Beds | Multi-bed option for families |
| Spring Flowers Room | 2 King Beds | Two-bed option |
| Cuernavaca Room | 2 Double Beds | Standard two-double layout |
Pool, hot tubs and supervision rules
Madonna Inn has a heated outdoor Terrace Pool plus two hot tubs (and additional spa tubs reported in listings). The pool area is gated and requires a hotel room key for access; a security guard enforces closing time.
Children under 18 are not allowed in the swimming pool or fitness facility without adult supervision. The pool’s publicly listed hours are 7:00 AM to 11:00 PM; the Terrace Pool Bar has separate posted hours (often 10:00 AM–8:30 PM).
- Pool type: heated outdoor Terrace Pool
- Hot tubs: two hot tubs plus reported spa tubs
- Pool access: gated, room-key required; security enforces closing time
- Supervision: children under 18 must be accompanied by an adult in pool and fitness areas
- Typical pool hours reported: 7:00 AM–11:00 PM
| Facility | Notes |
|---|---|
| Terrace Pool | Heated, gated; room-key access; reported hours 7:00 AM–11:00 PM |
| Terrace Pool Bar | Poolside drinks/snacks; reported hours 10:00 AM–8:30 PM |
| Hot tubs / spa tubs | Two hot tubs plus spa tubs reported in property listings |
Children’s amenities, cribs and extra beds
Madonna Inn offers kids' meals at its restaurants and poolside snacks from the Terrace Pool Bar. The on-site Madonna Inn Bakery and Copper Cafe also serve family-friendly options.
Rollaway beds and cribs (infant beds) are not available per public listings, so plan room selection accordingly if you need multiple fixed beds. Wi‑Fi is included in all rooms and public areas.
- Kids' meals: available at on-site restaurants
- Cribs & rollaways: not available (public listings)
- Wi‑Fi: free in rooms and public areas
- If you need more than the room’s listed beds, choose a room with multiple fixed beds (see family room table earlier)
| Service | Availability / note |
|---|---|
| Kids' meals | Available at on-site restaurants |
| Cribs / rollaways | Not available (book rooms with sufficient fixed beds) |
| Wi‑Fi | Free in rooms and public spaces |
Room safety, balconies and accessibility
Some rooms have exterior balconies, terraces or unique themed features—public information flags that certain outdoor spaces may not suit every child. If you’re traveling with toddlers or very young children, ask the hotel which room types have secure indoor layouts.
The property does provide accessible rooms and public facilities; accessible parking, spa and fitness center features are listed in public materials. For specific accessibility needs, contact the property directly before booking.
- Balconies/terraces: may be present; check room details if you need a fully interior room
- Accessible rooms: hotel lists wheelchair‑accessible rooms and facilities
- When in doubt, contact Madonna Inn for details on a specific room’s layout and safety features
| Concern | What to do |
|---|---|
| Balcony or terrace | Request room details or choose a ground-floor/interior room |
| Mobility or accessibility needs | Ask the hotel about accessible rooms and parking |
| Large family sleeping arrangements | Choose a room with multiple fixed beds (no rollaways available) |
Booking notes, resort fee and dining
Madonna Inn charges a mandatory resort fee (public listings show USD 34.05 per accommodation, per night) that covers items such as fitness center and pool access, in‑room bottled water and coffee, in‑room safe, business center access and more. Confirm current inclusions and amount with the hotel or your booking agent.
The property is not an all‑inclusive resort—meals and drinks are charged separately. The Copper Cafe serves breakfast, lunch and dinner (hours listed 7:00 AM–10:00 PM) and the Gold Rush Steak House and Silver Bar have separate hours and reservation recommendations.
- Resort fee: mandatory per public listings—verify current amount and inclusions
- Meals: not included in room rates; breakfast is offered as a surcharge item
- Dining hours: Copper Cafe typically 7:00 AM–10:00 PM; Gold Rush Steak House has evening dinner hours
- Reservations: recommended for popular dining outlets (Copper Cafe, Gold Rush Steak House)
| Item | Note / source |
|---|---|
| Resort fee | Mandatory per public listings; covers pool/fitness access and in-room amenities |
| Breakfast | Available for a surcharge; Copper Cafe offers all‑day breakfast |
| Dining reservations | Recommended for busy times at Copper Cafe and Gold Rush Steak House |
